What is an in-building emergency responder Communications Enhancement System (Erces)?

An In-Building Emergency Responder Communications Enhancement System (ERCES) is a wireless communications system used by first responder and emergency services personnel, such as police, fire, emergency medical, homeland security, and disaster response agencies.

How does an EMS system work?

In some EMS systems, simple standard communications are transmitted by pushing a button on a mobile data terminal (MDT) mounted in the ambulance. Carry portable radio whenever you leave unit. Report must be given to destination hospital so it can prepare for arrival.

How do you communicate with an EMS technician?

Give assessment information about your patient, but avoid offering a field diagnosis of the patient’s problem. For example, say, “Patient complains of abdominal pain” rather than “Patient probably has appendicitis.” Avoid slang or abbreviations that are not authorized. Use EMS frequencies for only authorized EMS communication.

Why do emergency responders need in-building Erces?

When emergency responders enter a building their ability to maintain interoperable and continuous communications is paramount to the protection of both public safety and the public’s safety. An In-Building ERCES ensures that communication signals can penetrate into all areas of buildings in accordance with model fire codes and standards.

How can EMS improve communication skills?

Interpersonal communication is often challenging in EMS. Adopting best practices can improve communication capabilities significantly. • Confidentiality, patient refusals, and falsification of records are all-important legal concepts that an EMT must consider when documenting a call.

What do you say when calling a base station?

When calling another unit or base station, use their unit number or name, followed by yours. “Dispatcher, this is Ambulance 2.” If the unit you are calling tells you to “Stand by,” wait until they tell you they are ready to take your transmission. Speak slowly and clearly. Keep the transmissions brief.